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Course Description

This 50-hour course prepares students to function effectively in many of the administrative and clerical positions in the health care industry. Medical Administrative Assistants, Medical Secretary, and Medical Records Clerks are all positions in great demand. This program covers important background information on the medical assisting profession and interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program is intended to provide students with a well-rounded introduction to medical administration so that a student can gain the necessary skills required to obtain a medical administrative assistant position in the health care field.

National Certification:   This program meets the necessary requirements to take the National Healthcareer Association (NHA) - Certified Medical Administrative Assistant (CMAA) exam.

NWCA National Certification: This program meets the necessary requirement to take the National Workforce Career Association (NWCA) Medical Administrative Assistant (MAAC) exam.

Clinical Externship: As part of this Medical Administrative Assistant program, you will be eligible to participate in a 40 hour clinical externship.

Non-credit training programs are designed by a team of professionals from each respective field, providing you with effective face-to-face and web-based learning programs. Instructors/course mentors are actively involved in your learning experience, responding to any questions or concerns, as well as encouraging and motivating you to succeed. The training programs offered through Workforce Development are not part of academic degree programs.

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